Customer Experience Improvement Project – Platform 10 New Entry
CLIENT: Metro Trains Melbourne (MTM)
DATE: May 2018
LOCATION: Flinders Street Station
As part of Metro Trains Melbourne (MTM) on-going programme to improve the customer experience at Flinders Street Station, Global Rail Australia was awarded the contract to deliver the installation of a new entry ramp linking the existing platform 10 and the Southbank district of Melbourne’s Central Business District.
The scope involved the various complexities with working around a live railway environment, accentuated further by integrating these works around Victoria’s largest train station. Flinders Street Station is widely acknowledged as the preeminent landmark on Victoria’s rail network and welcomes in excess of 110,000 patrons daily. A key challenge was mitigating any impact on passengers and services throughout the project.
Global Rail Australia undertook to provide a new public access ramp with a modern overhead canopy designed to complement the existing heritage listed canopies. In addition, improved back of house facilities such as drivers huts and storage compounds also formed part of the scope.
Having a multi-disciplinary workforce with rail, civil and structural installation expertise, Mechanical and Electrical plus general construction capabilities, along with in house construction management, allowed Global Rail Australia to provide a compelling bid and ultimately deliver a highprofile scope of works in the heart of Melbourne’s Central Business District.